FAQs

Q: WHAT IS "ETCHING" EXACTLY?

A:  Some people call it etching, others call it engraving. Whichever you choose to call it --- it's artisan sandcarving. We sandblast and paint each bottle by hand in our California production studio. It's a unique skill, fairly labor intensive, and generally awesome. Our artists handle every single bottle. Nothing is automated, and no two engraved wines are exactly alike.

Q:  WHY ETCHED / ENGRAVED WINE?

A:  They're a truly perfect gift. Wines have been used in gifting and celebration since the dawn of history. Personalizing them with beautifully handcrafted engraving takes that gift to a whole new level.  When you take the time to create an etched wine, you create something beautiful, personal, heartfelt, and made uniquely for the recipient.  That's a pretty soulful and amazing gift.

Q:  HOW LONG DOES IT TAKE?

A:  Most orders ship about 5-7 days from order date.  But all in, we suggest planning on receiving your order 6-10 business days from order date, with rush delivery usually about 4-6 business days from order date. Mini-champagnes, big bottles, and larger volume orders may require a little more time, 7-10 days. Please note, these are all business days.  

Q:  WHAT STATES DO YOU SHIP TO?

A:  Almost all of them. The only NON-ship states are AK, AL, AR, DE, MS, ND, RI, UT, VT (and Puerto Rico) or Internationally.  We can't ship to these states due to wine shipping restrictions.

Q:  DO YOU SHIP INTERNATIONALLY?

A:  Sometimes, but typically only for corporate orders. Shipping wines to other countries usually requires special knowledge and planning.  Please call with any questions about international shipments. We're toll free: 1-800-818-8138

Q:  WHAT ARE YOUR WINES LIKE?

A:  Great values!  They'd normally retail in the $25 range unetched.  All the grapes are sourced from longstanding, well-regarded vineyards, mostly in California's Central Coast region, and the wines are aged in a combination of French and American oak.

MORE QUESTIONS?

Reach out to us anytime.  We're happy to help any way we can.

Email:  support@markandgrahamwine.com
Toll free: 1-800-818-8138
Chat:  Use the link at the bottom of the page